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  • May 18, 2008

 

Frequently Asked Questions at the Health Center

Q. Can a doctor from off-campus call-in a prescription to the Health Center Pharmacy?

A. Within the Health Center there is an independent pharmacy operated by a licensed pharmacist. Prescriptions can be called-in by a doctor’s office from off-campus and prescriptions also can be transferred from an outside pharmacy to the Health Center Pharmacy.

 
Q. Will the Health Center Pharmacy accept my Prescription Card?

A. The Health Center Pharmacy accepts some 35 different prescription card services but you would need to check to make sure that your prescription insurance is one of those honored. In order to get the co-pay amount billed to you, you must present your card when you first order a prescription. The pharmacist will make a copy of your card and keep it on file. If you do not present your card, you will be billed the full amount of the prescription. The cost of the prescription can be paid for at the time of service or billed to your university account.

Q. If I go to the Health Center, can I get a note for missing class?

A. The Health Center will not provide excuses for class absences or missed assignments. Except in cases of severe illness or emergencies you are strongly encouraged to visit the clinic during your free time, that is, not during a class or exam period. You must assume responsibility for communicating directly with the professor in matters concerning missed classes, assignments or exams because of illness.

Q. Do I have to make an appointment to see a doctor?

A. General medical care is provided by three medical doctors and a physician's assistant on a walk-in basis. However,  for a routine, "Well-Woman" exam, an appointment is necessary.  By calling 817/257-7940. an appointment can be made with our  Nurse Practitioner who specializes in Women’s Healthcare.

Q. I have a friend visiting me from off-campus and he/she is sick. Can I bring him/her to the Health Center to be seen by a doctor?

A. The Health Center facilities and services are available to TCU students. Friends, spouses, dependents of students, or visitors are not eligible for care at the Health Center. See Emergency list for facilities available within the city. 

Q. Will you bill my private insurance company for any charges incurred at the Health Center?

A. There is no charge to be seen by a Health Center doctor, the physician's assistant, or the nurse practitioner.  Services such as laboratory tests, x-rays, dressings,  immunizations, and prescriptions are provided at low cost. The charges associated with these services can be paid for by check or cash at the time of service or billed to your university account.   The Health Center will not bill private insurance but will give you an itemized statement so you can file a claim with your private health insurance company.

Q. If I have the student health insurance, do I have to file a claim for services received at the Health Center?

A. The Health Center ledger bills Aetna Student Health for eligible, non-prescription expenses; e.g. lab tests, x-rays,  crutch rental, etc. You will need to file a claim for prescription drugs obtained at the Health Center. Claim forms are available at the front desk in the Health Center.

Q. Can I get the meningitis vaccine at the Health Center?

A. We encourage you to discuss with your family physician the advisability of getting the meningitis vaccine. It is available at the Health Center and can be paid for at the time of service or billed to your university account.

Q.  What is HPV?

A.  Human papillomavirus is a common virus with over 100 different types that affect both females and males.  Most types of HPV are harmless, do not cause any symptoms, and go away on their own.

Q.  Can I get the HPV vaccine (Gardasil) at the TCU Health Center?

A.  Gardasil is available at the Health Center Monday through Friday, 9:00 a.m. to 11:30 a.m. for female patients.  (At this time, the FDA has not approved the use of Gardasil for males.)

A.

 

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